REFUND POLICY

A Refund Policy is important for ensuring transparency and customer trust. It informs customers of their rights and the conditions under which they can request a refund. Below is a customizable template for your Refund Policy.

1. Eligibility for Refunds

Refunds are available under the following conditions:

  • Defective or Damaged Products: If the product you receive is damaged or defective, you may be eligible for a full refund or replacement. Please provide evidence of the defect (e.g., photos) when contacting us.
  • Incorrect Items: If you receive an incorrect item (e.g., wrong size, color, or product), you may be eligible for a full refund or exchange.
  • Change of Mind: If you change your mind about your purchase, you may be eligible for a refund or store credit within [Insert number of days, e.g., 14 days] of receiving the product, provided the item is unused and in its original packaging.
  • 4. Shipping Costs

    Shipping costs are non-refundable unless the return is due to a defective, damaged, or incorrect item. If you received a free shipping promotion, the original shipping cost will be deducted from your refund

    6. Processing Time

    Refunds are typically processed within [Insert number of days, e.g., 7-10 business days] after receiving the returned item or approving a refund request. Please note that the time it takes for the refund to appear in your account may vary depending on your payment method and bank.